Shipping policy
Last updated: 14 August 2026
Pocket Dial products are made to order.
Production Time
Most orders are produced within 2–5 business days before shipping.
During busy periods, production may take slightly longer.
Shipping Times
Estimated delivery:
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United Kingdom: 5–8 business days
Delivery estimates are not guaranteed.
Tracking
You'll receive a tracking email once your order has been dispatched.
Customs & Import Charges
International customers are responsible for any customs duties or import taxes charged by their country.
Delays
Pocket Dial is not responsible for delays caused by:
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Customs inspections
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Weather
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Postal disruptions
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Carrier delays
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Events outside our control
Lost Packages
If your parcel appears lost, contact us and we'll investigate with the shipping carrier.